Guide
How supercar delivery and handover work
Updated 6 min read Performance & Prestige
Every hire is delivered to an address you choose anywhere in mainland Britain and collected from an address you choose at the end. There are no depots, branches or rental counters. Handover takes about fifteen minutes at the car: licence and identity checks, a joint photographed walk round, fuel or charge and mileage recorded, the agreement signed, then a proper run through the car.
Where can the car be delivered?
Anywhere in mainland Britain, to anywhere a car can legally stand for ten minutes — a residential street, a mews, a hotel forecourt, an office loading bay, a private garage.
nineteen areas have a page of their own because they are where we are asked most often, not because they mark a service boundary. An address that is not listed is not a problem; it is just an address.
three airports are handled separately — Heathrow, Gatwick and Manchester — because an arrivals handover is timed to a flight rather than to a diary slot. Delivery and collection sets out what governs the handover window in each area.
How much notice do you need?
Two things decide it: whether the car is one of ours, and how far it has to travel.
A car in our own fleet is ours to answer for, so nobody has to ask anybody else. A car arranged through a vetted partner needs a confirmation to come back before we can promise you a time. A longer agreement gives both routes more room; a start date at short notice is where the constraint bites.
What we will not do is quote a window and hope. You get a date and a time in writing once the car is confirmed — and if your dates cannot be met, you get that answer instead, early enough to do something about it. Peak weekends book out earlier than everything else: bank holidays, big fixtures, wedding season.
What happens at handover?
About fifteen minutes, standing at the car, done properly rather than rushed. It is the part people remember, and it is also the part that protects both sides if anything is disputed later.
- Licence and identity checks. The named driver’s physical licence, the DVLA check code and the documents agreed in advance. Any additional driver is checked at the same time.
- A joint walk round, photographed. Every panel, every wheel, the glass and the interior, recorded by us and by you. Take your own photographs as well — we would rather you did.
- Fuel or charge, and mileage, recorded. Written down at handover and again at collection.
- The agreement, signed. You will have read it beforehand; it is sent in advance rather than produced at the kerbside.
- A run through the car. The nose lift, the drive modes, the roof switch, where the charge flap is, and what the car does not like.
Nothing is paid at the door beyond what was agreed in writing, and the deposit is arranged with a person before delivery rather than taken online.
What is the fuel and charge policy?
The car comes back as it arrived. Fuel or state of charge is recorded at handover and again at collection, and so is the mileage.
That is the simplest way to keep the monthly figure the monthly figure. There is no service charge dressed up as a refuelling fee, and no incentive on our side for you to bring it back empty.
On an electric car, plan the last leg. Arriving at collection with 8% is not a penalty, but it is an awkward twenty minutes for whoever is taking the car onto a transporter.
How does an airport handover work?
The handover is set to your inbound flight's landing time rather than to a fixed slot, so a delayed landing moves the handover rather than costing you it.
It normally happens in a short-stay car park or at an agreed point rather than kerbside outside arrivals, because airport forecourts are timed and enforced. Tell us the terminal when you book — at Gatwick, North versus South is the single most common cause of a delayed handover, and Heathrow's five terminals are far enough apart to matter.
Two things are worth saying before you plan around a supercar at an airport. Boot space in a two-seat car is a weekend bag and not much else, so check the luggage capacity against what is coming off the carousel. And the handover still takes about fifteen minutes with a walk round, which is not a thing to do at the kerb of a drop-off zone — which is exactly why we agree the meeting point in advance.
How does collection work?
The same checks in reverse, at an address you choose — and it does not have to be the address the car was delivered to. Delivered to your home on a Friday morning and collected from an office or a hotel on the Monday is a normal booking rather than an exception.
Mileage is read against the allowance on the agreement, which is 12,000 miles a year as a minimum across the fleet. Anything beyond it is charged at that car's excess mileage rate, which is between 95p to £10 a mile.
Somebody has to be present for collection, the same as for delivery. It cannot be left with a neighbour or a concierge.
What does delivery cost?
Delivery and collection are quoted with your rate, based on the address and the distance, and the figure is on the quote before you agree to anything. It is never added afterwards and it is never discovered at handover.
That is the whole cost of getting the car to you and back. The rest of the cost stack — the monthly figure, the refundable deposit, the insurance excess and the mileage allowance — is published on every car's own page.
Hidden costs are the fastest way to lose somebody in this business, which is why the full stack is stated before the form rather than after it.
Common questions
Does somebody have to be there when the car is delivered?
Yes — the named driver, in person, with their licence. Handover includes identity and licence checks and a joint walk round, so the car cannot be left with a neighbour, a concierge or a colleague. If you cannot make the time you asked for, tell us the day before and we will move it.
Can the car be collected from a different address?
Yes, and it is a common request rather than an exception. Give us both addresses when you enquire so the collection is planned rather than improvised — particularly if the second one has restricted access or is in a controlled zone.
Is the delivery discreet?
Yes. No branding on the vehicle transporting it, no signage at your address, no announcement. If you would rather the handover did not happen outside your house or your office at all, name a quieter spot nearby and we will meet you there instead.
Do you deliver to Northern Ireland or the islands?
Our stated coverage is mainland Britain. Anywhere involving a sea crossing is answered case by case rather than assumed, so send us the address and we will give you a straight answer before you plan around it.
Can you deliver to a hotel I am staying at?
Yes, and it is one of the more common requests. Give us the hotel name as well as the postcode so we can speak to the front desk about where the car will stand and who signs for it if you are still checking in. Most hotel car parks have a height barrier that a covered transporter cannot pass, so the last leg is normally driven.
What happens if the weather is bad on the delivery day?
The delivery happens. What changes is the handover: a walk round in horizontal rain is a worse condition record for both of us, so we will suggest somewhere covered nearby, or a few minutes under the tailgate of the transporter, rather than rushing it and arguing about a mark later.
Related guides
- Supercar hire in London: what to know The practical London detail: which charges apply and who settles them, where a low, wide car genuinely cannot go, how delivery works when a transporter cannot get in, and what to do about parking it overnight.
- Supercar hire insurance explained What is included, what the excess really means against a repair bill, the exclusions that catch people out, and what happens in the hour after damage.
- What you need to hire a supercar The licence, age, points tolerance, documents and deposit you need before a supercar can be booked out to you — with the real bands from our catalogue.
- What happens at handover The handover is the part of a hire people remember and the part that protects both sides afterwards. What happens in it, what to bring, what to photograph, and what to ask before the driver leaves.
How supercar delivery and handover work
Every figure in this guide is published per car, before there is any form to fill in.
A person confirms every booking · No payment taken online · Brought to your door
Written by Performance & Prestige against the rates, driver criteria and delivery areas published on this site. Rates are “from” prices inclusive of VAT and are confirmed with you before anything is agreed — see driver requirements, insurance and excess and delivery.