Contact
Talk to a person about it.
Email us at [email protected], and one of us replies the same working day. If you already know roughly when you want a car, the enquiry form below is quicker — it asks for the four things we need, so we can come back with a real answer rather than a list of questions.
That opens your email with the four things we need already listed — fill them in and send.
A person confirms every booking · No payment taken online · Brought to your door
- [email protected]
- When you hear back
- The same working day
- Showroom or office
- None — we bring the car to you
- Where we operate
- Mainland Britain
Email is the only line we publish at the moment. We would rather do that than print a number nobody answers.
What is the quickest way to get an answer?
This form. Four short steps — when, what, where, who — and about a minute. It gives us exactly what we need to check real availability, so we can come back to you with the car, the full cost and a delivery window rather than with more questions.
Sending it books nothing and charges nothing. We ask for no card details, take no deposit online, and finding out what is available commits you to nothing at all.
Not sure what you want yet? Tell us what the occasion is and roughly when, and we will suggest a car for it. That is a normal enquiry here, not an awkward one.
Prefer to write it yourself? Email [email protected] with the four things listed below and you get the same answer, from the same person.
Tell us when, and what for
Five short steps, one of them skippable. Nothing is booked and no payment is taken here.
Step 1 of 5 · Hire
- Day rate
- Deposit
- Excess
If you are emailing
What should I include?
Four things. With them, our first reply can be a real answer; without them it has to be a list of questions, and that costs you a day.
-
The dates
The days you want the car, including the day it arrives and the day it goes back. If the dates could move, say by how much — it often changes what is possible.
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The car, or the kind of car
The exact vehicle if you have one in mind, or the category and roughly what you want it to feel like. Either is fine; the first is faster.
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The delivery postcode
Where it needs to be, and where it should be collected from if that is somewhere else. Mention anything awkward about the access while you are there.
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Who is driving
Their age and how long they have held a full licence, and whether there are endorsement points. It is what the insurer looks at, and it saves a round trip.
Email us with those four things — the four prompts are already in it.
Or answer them here in four taps
A person confirms every booking · No payment taken online · Brought to your door
When will I hear back?
The same working day. If you write overnight or over a weekend, you hear from us the next working morning, and the reply comes from a person who has checked your dates rather than from an automated quoting system.
- Straight away. If you use the form, you get an on-screen confirmation and an email with a copy of what you sent. If any of it is wrong, reply to that email.
- The same working day. Someone here comes back to you with what is genuinely available for your dates, the whole cost — rate, delivery, deposit, excess and mileage — and a delivery window.
- Longer, for a car we have to source. A vehicle badged “we can source” has to be confirmed with the supplying partner first. We tell you when to expect the answer instead of leaving you wondering.
The whole sequence, from enquiry to collection, is set out on how it works.
What if it is not about a hire?
Everything reaches the same inbox. Put the subject line on it and it gets to the right person faster.
An existing or upcoming hire
Reply to the email thread you already have — it reaches the person handling it. If you cannot find it, email us with the dates and the car.
Something has gone wrong
Tell us and we will put it right. If you want it handled formally, our complaints procedure sets out how.
Your data, or a privacy question
Email us and mark it for the attention of data protection. What we hold and why is set out in the privacy policy.
Suppliers, partners and press
If you have vehicles to place with us, or you are writing about the business, send us the detail and we will come back to you.
Contacting us: common questions
How do I contact Performance & Prestige?
By email at [email protected], or through the enquiry form on this page. The form is quicker to answer because it asks for the four things we need — the dates, the car or category, a delivery postcode and who is driving — so we can reply with a real answer rather than a request for more information.
How quickly will you reply?
The same working day. If you write overnight or over a weekend, you hear from us the next working morning. If a car has to be confirmed with a supplying partner it takes longer, and we will tell you when to expect the answer rather than leave you waiting.
Do you have a showroom or an office I can visit?
No. We have no depots, no branches and no public premises, so there is nowhere to visit. We deliver every car to an address you choose anywhere in mainland Britain, and collect it afterwards from an address you choose.
Can I book a car over the phone or by email?
You can start it either way, but nothing is confirmed until a person has checked the dates and sent you the vehicle, the full cost and a delivery window in writing. No deposit and no payment is taken through this website.
What information should I include when I get in touch?
The dates you need the car, the car or category you want, the delivery postcode, and the age and licence history of whoever will be driving. Those four answer most of what we would otherwise have to ask you.
Do you charge for a quote?
No. Enquiring and being quoted are free, and there is no obligation. No card details are asked for anywhere on this website.
Updated September 2026. More on how hiring works, who we are and frequently asked questions.
Tell us the dates. We’ll confirm the car.
Send us the dates and a delivery postcode — that is all we need to start. Someone here will come back to you with what is genuinely available and the full cost, deposit, excess and mileage included.
Request a carA person confirms every booking · No payment taken online · Brought to your door